Forteclaim hijack stolen assets from fraudsters

I have deposited money via crypto method and the payment deducted from my account and it didn’t got credited even after 48 hours and the customer support is so rude they don’t even check why it is taking time my bank has issued the payment to reciever bank and still its under processing please help me scammers are looting the money and asking us to wait for 48hours and still nothing happens