When depositing funds, they called me three or four times to explain the process. But when I tried to withdraw, they claimed I couldn't because I was participating in a promotion. I requested settlement for the promotion, yet they kept delaying day after day. The issue remains unresolved to this day, and my withdrawal interface is still stuck in restricted status. I can't reach customer service, the official phone line is dead, and there are multiple official websites. I now suspect it's a scam platform.