The platform immediately froze my account, rendering it invalid and inaccessible. I can't log in through the official website or mobile app either. This morning, I tried accessing the web version on my computer - the page loaded, but as soon as I contacted customer support, they terminated the chat window. According to previous screenshots, my account balance showed $84,000. While the platform displayed a successful withdrawal of $10 million, the funds never arrived in my account. They've essentially stolen $95,000 from me.