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Balance cannot be withdrawn due to forced liquidation of all positions and suspension of withdrawals

だいちゃん
1-2 years
Unverified

Exposure

I opened an FXGT account around May of this year and deposited a total of about 14 million yen. 11/24 Due to compulsory liquidation of all positions at FXGT and usage restrictions, withdrawals are currently suspended. R5/11/24 15:28 All positions were liquidated Swap -3,185,248 yen Position -3,941,264 yen There was a total loss of -7,126,512 yen. I had no recollection of the forced settlement, and when I contacted FXGT, there was no reply to the three emails I sent on 10/3, 11/9, and 11/17, so I decided to restrict usage according to FXGT's terms of service. I received a reply. When I checked the email, I found that the amount exceeded the net worth entered when opening the account, so I was asked to submit documents to confirm the source of the funds, and that I would not be able to use the funds until they passed the review. Since I don't have the habit of opening emails, I didn't realize that I was being asked to submit documents, so I didn't send any documents or contact them, so I forced all positions to be liquidated, restricted usage, and the review of submitted documents was delayed. Withdrawals will be suspended until it passes. I currently have a balance of 7 million yen and would like to withdraw the money as soon as possible. After consulting with the Consumer Affairs Center, a lawyer, and an acquaintance, I was told that money laundering may be suspected. Since I have not committed any crime, I believe that I will be able to withdraw my balance in full, but the internet is full of information about fraud and unilateral account freezing due to reasons convenient for FXGT. My baby has hatched, so I'm spending every day feeling anxious. Regarding the submitted documents, I have been asked for additional documents many times, and although I have patiently continued to submit the documents, they have not lifted the usage restriction. Regarding forced liquidation, will all positions be forced to liquidate just because money laundering is suspected? Please help me. Thank you.

Original

全ポジション強制決済、出金停止により残高が引き出せない

今年の5月頃にFXGTの口座を開設し、合計約1,400万円程の入金をしました。 11/24 FXGTでの全ポジションの強制決済と利用制限をかけられ現在、出金停止が続いています。 R5/11/24 15:28 全ポジション強制決済され スワップ-3,185,248円 ポジション-3,941,264円 合計-7,126,512円の損失がありました。 強制決済については身に覚えがなく、FXGTに問い合わせた所、10/3、11/9、11/17に送った3通のメールの返信がなかった為、FXGTの利用規約に従い利用制限をかけたとの返事がありました。 メールを調べてみると、口座開設時に入力した純資産額を超えている為、資金源が確認できる書類の提出を求められ、審査が通るまで利用ができない、という内容でした。そして、メールを開く習慣がない為、提出書類を求められていた事に気づかず、提出書類を送らず、連絡もしなかった為、全ポジションを強制決済し、利用制限をかけ、提出書類の審査が通るまで出金停止という事でした。 現在、700万円の残高があり、一刻も早く出金したいです。消費生活センター、弁護士の先生、知人等に相談した所、マネーロンダリングを疑われているのではとの事でした。 私は犯罪など犯していない為、残高については全額出金できるものと思っているのですが、ネットなどには詐欺やFXGT側の都合の良い理由などによる一方的な口座凍結などの情報が溢れかえっていた為、不安な毎日を過ごしております。提出書類についても、追加書類を何度も求められ、根気よく資料の提出を続けておりますが一向に利用制限の解除をしてくれません。 それから、 強制決済についてですが、マネーロンダリングを疑われただけで、全ポジションの強制決済はされてしまうのでしょうか。 助けてください よろしくお願い致します。

2023-12-19

Japan

Unable to Withdraw

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