Dear valued customer, Thank you for your trust and support! Whether in the past or the future, EBC will continue to listen to user feedback, adhering to the principles of "honesty and respect" to continuously improve our services. Please be informed that if the funds have not been credited to your account after more than 20 minutes, we recommend you email our customer service team. We will assist in checking as soon as possible. Lastly, we wish you smooth trading and a wonderful day!