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Exposure

It has been over ten days since submitting the withdrawal request, and for some, even twenty days without the funds arriving. Every time we ask customer service, the status is always 'under financial processing.' Their replies are forever the same: 'We have informed the finance team of your situation and urged them to process your withdrawal as soon as possible,' 'Please rest assured, your withdrawal request will be handled shortly,' 'Kindly wait patiently.' Yet, with each passing day of waiting, anxiety rises like a relentless tide. When choosing this platform initially, the promise of 'fast transfers' was a key factor. Now, that promise has vanished into thin air, and the feeling of having nowhere to turn for answers is truly awful. Every refresh of the account page, every check of the bank statement, only brings disappointment. Fund security is the baseline, withdrawal efficiency is the guarantee—yet now, even the most basic arrival time has become an uncertainty.

Original

从提交出金申请到今天,已经整整十几天过去,有些人甚至二十天还没到账,每次问客服说在“财务处理中”的状态。客服回复永远是“已把你的状况告知财务,催他们尽快处理您的出金”“请您放心,您的出金申请很快就会处理好”“请耐心等待”,可等待的日子里,焦虑像潮水一样越涨越高。 当初选择平台时,看中的是“快速到账”的承诺,如今承诺成了泡影,追问无门的感觉真的很糟。每一次刷新账户页面,每一次查看银行流水,换来的都是失望。资金安全是底线,出金效率是保障,可现在连最基本的到账时间都成了未知数。

23h

Hong Kong

Unable to Withdraw

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