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Resolved
Platform refuse to compensate for slippage
Object 
ZFX
Issue
Severe Slippage
Requirement
compensation
Amount
$7,000(USD)
Time
20day1hour
Mediation Progress
Hong Kong 2022-12-06
Solved after user's confirmation 
FX2002439728
FX2002439728Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Seychelles 2022-11-22
Reply ZFX
After checking we find that the slippage is in the reasonable range. So the withdrawal is processed as per the normal procedure.
Reply
Hong Kong 2022-11-16
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-11-16
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-11-15
Start Mediation FX2002439728 
FX2002439728The platform slipped an extra $7, resulting in an extra loss of $7,000. I asked the platform to compensate, but the platform refused!
Start Mediation
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