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Resolved
When encountering a fake UM black platform, you cannot contact the customer service when applying for a withdrawal, the account login authorization fails, the link cannot be accessed, etc., and you cannot withdraw the principal.
Object 
Ultima
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$6,000(USD)
Time
33day22hour
Mediation Progress
Hong Kong2024-01-27
Resolved 
HAILI
HAILIUnited Kingdom2023-12-28
Reply Ultima
This is a fake website link of Ultima Markets, and the customer didn't deposit and trade with the real ultima platform. So we can't cope with the problem. You need to contact the support of the fake site for help.
Reply
Hong Kong2023-12-25
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-12-25
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-12-24
Start Mediation HAILI
HAILIWhen I encountered the fake UM black platform, they tricked me step by step to click on the link they gave me to register an account, recharge the principal for trading, from 4,000 Hong Kong dollars to 48,000 Hong Kong dollars. Then the website customer service could not be contacted and I could not withdraw the principal. I was trading on MT5. The platform login also showed that authorization could not be obtained, and the recommender also disappeared and could not be contacted.
Start Mediation
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