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Resolved
PLOTIO is a terrible platform.
Object 
PLOTIO
Issue
Others
Requirement
compensation
Amount
$5,880(USD)
Time
97day17hour
Mediation Progress
Hong Kong 2024-09-11
Solved after user's confirmation 
WEIYI9643
WEIYI9643Sensitive information
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Hong Kong China 2024-06-12
Reply PLOTIO
The basic situation is that the client suffered losses due to self-directed trading. However, our company will still arrange for personnel to contact and mediate.
Reply
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Hong Kong 2024-06-06
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-06-06
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-06-05
Start Mediation WEIYI9643 
WEIYI9643I've been complaining for two months now. The agent secretly logged into my account for the sake of commission and blew up my account in one minute. I emailed the complaint department, and they replied today, saying that I authorized the agent to operate it. Please see the screenshot below; everyone should not use this platform. PLOTIO condones agents' reckless actions as long as the agents bring in clients and both the platform and agents make money, without caring about the members' welfare. Trading one lot of gold incurs a 50 point spread and a $50 fee, while the agent gets a commission rebate of $75-80 USD.
Start Mediation
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