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Resolved
账号盈利，乱找理由，直接扣除全部盈利
Object 
LIRUNEX
Issue
Unable to Withdraw
Requirement
compensation
Amount
$19,650(USD)
Time
46day22hour
Mediation Progress
Hong Kong 06-09
Solved after user's confirmation 
FX4011589782
FX4011589782Hong Kong 06-04
Supplemental Materials FX4011589782
FX4011589782My account has generated profits, but your company refuses to process withdrawals, arbitrarily deducting my earnings under fabricated excuses. Your so-called rules apply to all profitable clients—just a glorified pretext to withhold payments. If you don’t intend to pay, have the integrity to admit it openly. Did you even consult me before confiscating my funds? Let me ask you this: When clients profit, you call it a 'violation,' but when they lose, you profit handsomely. What a brilliantly rigged system—a guaranteed win for you, no matter what.
Supplemental Materials
Mauritius 05-08
Reply LIRUNEX
The report has been submitted. After verification, this client violated Clause 42.2(g) by engaging in arbitrage trading. We have clearly explained the details of this matter to the client.
Reply
Hong Kong 05-06
Supplemental Materials FX4011589782
FX4011589782Why hasn’t my issue been resolved? The platform keeps claiming that my account exploited delays in their system, but they must first prove that the alleged delays actually occurred during my trades. Now, my profits have been deducted without my consent—how is this any different from a scam platform? Why is the platform arbitrarily withholding funds? How can your WikiFX still give such a high rating to this platform, misleading clients into trading here?
Supplemental Materials
Hong Kong 04-24
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 04-24
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 04-23
Start Mediation FX4011589782 
FX4011589782我的账号在行情波动剧烈时下单，在账号出现过巨额的亏损，账号飘红都没有平仓，行情出现反转，账号实现盈利，平台说我的交易违规，并且扣除我的全部账号盈利，“经过我们团队的检音，您的盈利已被作废，原因是您所进行的交易模式违反了我们的条款和条件，具体违反了第42.2(9)条款
动性提供商发布的定价错误和延迟进行获利。”这个是平台给出的荒唐理由，，而且能出现10几美金的定价错误吗，我账号订单是有亏有赚，客户亏钱在你们平台就是应该的，赚钱了就是交易违规吗，我交易的也不止一个品种，利惠平台的做法是流氓行为，我的账号盈利是我冒着极大的风险换来的，我要求利惠集团返还我的正常盈利，还交易者一个公平，公正的交易环境
Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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