Thank you for reaching out to us and sharing your feedback. We understand how important this is to you, and appreciate your continued patience and communication. After reviewing the matter, we confirm that you reached out to our support team regarding this issue yesterday. We assure you that we addressed your concerns immediately during our conversation. Feel free to let us know if you have any further queries regarding the issue you have encountered. We are here to support you at every step. Sincerely regards, Vantage

They deducted an amount from me without notifying me, I contacted customer service, they'll send you the answer in a picture, look look they say