Abstract：naqdi, a South Africa-based forex broker, is reportedly facing criticism from users over the long-pending withdrawal cases. Some users reported four to eight months of unresolved fund withdrawal requests. With no support over these requests, their frustration became evident in the naqdi reviews they shared online. This article sheds light on those complaints while giving users a view of the broker’s regulatory status
naqdi, a South Africa-based forex broker, is reportedly facing criticism from users over the long-pending withdrawal cases. Some users reported four to eight months of unresolved fund withdrawal requests. With no support over these requests, their frustration became evident in the naqdi reviews they shared online. This article sheds light on those complaints while giving users a view of the brokers regulatory status.
naqdi Broker Overview: The Markets Available for Traders
naqdi claims to offer a world-class trading experience to users by allowing them to invest in a myriad of products such as forex, shares, indices, metals and commodities.
Forex traders can bet on over 60 currency pairs and enjoy a leverage of up to 1:500.
Share traders also have an opportunity to invest in 1500+ shares through the naqdi platform. Both individual and institutional investors can bet on these shares.
Almost all the globally-recognized indices, such as Dow Jones and S&P 500, are advertised to have been available on the platform.
Metal traders can invest in popular options such as gold and silver.
Traders can extend their portfolio by investing in commodities such as crude oil, natural gas, coffee and other assets.
naqdi Account Types Explained
naqdi offers three types of trading accounts - Standard, Premier and Elite - to meet the specific trading needs. The table below illustrates the trading conditions associated with each of these accounts.
Reviewing naqdis Products & Services
While naqdi provides an extensive range of trading products designed to address different needs, the conditions applicable to its accounts can result in mixed feelings among traders. For example, the minimum spread in the standard account is relatively higher at 1.4 pips.
At the same time, there is no specific minimum deposit amount mentioned against any of the accounts. While the brokerage firm explicitly stated that there is no minimum deposit amount criterion in the Standard account. The other two, Premier and Elite, have not mentioned the amount. This lack of information can make traders confused about the broker.
The extensive leverage of up to 1:500 can either make or break a trader. High leverage can help traders gain a massive market size in exchange for a low margin, amplifying the scope for high returns. However, there is a chance of accounts being blown away with a slight adverse market movement against your position if they are overleveraged.
Investigating the Top Trading Complaints Against naqdi
$18,500 Fund Withholding Case
A United Arab Emirates-based user in January 2026 claimed that despite depositing and trading normally, he could not receive his funds since November 2025. The fund amount in question was $18,500. Despite visiting the office and emailing and calling them repeatedly, the scenario did not change for the trader. In lieu of this tall withheld amount, the user gave a negative review of naqdi. Here is the screenshot.
A Near 8-Month-Long Pending Withdrawal Request
A Pakistani user failed to receive funds even after eight months of a $3,000 withdrawal request. According to the complaint, the trader requested the amount in October 2025. However, despite repeated attempts, he could not obtain it from naqdi. Frustrated by the overall experience, the trader shared a negative naqdi review on WikiFX recently and questioned whether the broker indeed has a forex license from a credible authority such as the Financial Sector Conduct Authority (FSCA). Have a look!
Withdrawal Request Approved, But Funds Did Not Get Released Even After Three Months
A Bahrain-based user attempted to withdraw funds after two weeks of opening the naqdi trading account. However, it was reportedly a failed attempt despite the application being approved by the broker in December 2025. The user shared this review in March 2026, claiming that the situation remained the same despite 100 emails sent to the naqdi customer support team over this issue. With no resolution in sight, the trader made his complaint official. You can check the whole review below.
A 4-Month Pending Withdrawal Case Against naqdi
A Turkish user claimed that the broker contacted him to send his wallet address for withdrawal. However, even after four months of sending the same, the trader allegedly failed to receive any response. This understandably frustrated the user, resulting in this negative naqdi review.
A $7000 Fund Loss Due to Misinformation
A user from the United Arab Emirates admitted to having lost $7,000 due to misinformation. The trader wanted to retrieve the remaining funds visible on the naqdi login dashboard. Despite approval, the user failed to receive it even after a month of this withdrawal request. Check this critical complaint below.
Withdrawal Option Removed After Profits on naqdi Login
A Pakistani trader deposited $150 in a naqdi trading account, which took around three to four hours to reflect. While the trader earned profits, the withdrawal options allegedly disappeared while accessing the naqdi login page. A week later, the trader reportedly witnessed a withdrawal block by the broker. Disappointed with the overall trading experience, the user gave this bad naqdi review.
naqdi Regulation Status Check in This WikiFX Review
The growing number of complaints concerning poor naqdi withdrawal experiences posed a serious question about its authenticity. The WikiFX team conducted a detailed inquiry into the naqdi regulatory status. The broker indeed possesses two licenses, one forex license (51598) from the FSCA and another license (20200000150) from the Capital Market Authority (CMA). The licenses make the broker credible; however, the recent surge in complaints led to its score reducing to 6.12 out of 10.
Conclusion - Whether Traders Should Trust naqdi
While naqdi continues to operate with regulatory licenses from the FSCA and CMA, the growing number of withdrawal-related complaints has raised concerns among traders across different regions. Several users alleged delays ranging from a few weeks to several months, with some claiming that repeated emails, calls, and follow-ups failed to resolve their issues. Such experiences can negatively impact trader confidence, especially when fund accessibility becomes uncertain.
At the same time, naqdi offers access to multiple trading markets, high leverage, and various account types that may appeal to retail traders. However, traders should always exercise caution before depositing large amounts, carefully review the brokers trading conditions, and test withdrawal efficiency with smaller transactions first. Conducting independent research and monitoring updated user feedback can help traders make more informed decisions while dealing with any forex broker.
For more such broker investigation reports, visit the WikiFX app. Download Now!
More Insightful Articles for You
