The "account inactivity reminder" is very thoughtful. It sends an email reminder after a period of inactivity, just in case you forget your account password. But aren't the reminders too frequent? My inbox is full of your emails.
Dear Valued Customer,
Thank you for your feedback regarding our "Account Inactivity Reminder" feature. We value your feedback.
Regarding the reminder frequency issue you mentioned, to help us further verify and submit it to the relevant department for optimization, please provide a screenshot of the relevant email so we can confirm the frequency and content of the emails.
Once we receive your screenshot, we will promptly forward it to our technical team for review and make adjustments as necessary.
Thank you for your understanding and cooperation. If you have any additional suggestions or questions, please feel free to contact us.
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原文
The "account inactivity reminder" is very thoughtful. It sends an email reminder after a period of inactivity, just in case you forget your account password. But aren't the reminders too frequent? My inbox is full of your emails.
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来自EBC的官方回复
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