Dear customer,
Thank you for bringing this to our attention, and we sincerely apologize for the delayed response you experienced on July 25. While we strive to offer 24/7 support, occasional delays may occur during unexpected surges in inquiries. That said, waiting over 3 hours is certainly not the standard we aim for.
We’ve flagged this internally to ensure our support responsiveness is further improved. Your feedback helps us do better, and we appreciate your patience and understanding.
Best regards,
OEXN GROUP Team
原文
Dear customer,
Thank you for bringing this to our attention, and we sincerely apologize for the delayed response you experienced on July 25. While we strive to offer 24/7 support, occasional delays may occur during unexpected surges in inquiries. That said, waiting over 3 hours is certainly not the standard we aim for.
We’ve flagged this internally to ensure our support responsiveness is further improved. Your feedback helps us do better, and we appreciate your patience and understanding.
Best regards,
OEXN GROUP Team
官網客服時間範圍內3小時無客服回應(祥見內文)
中評
台灣
來自OEXN的官方回復
原文
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