The platform issues a "spread discount coupon" weekly, saving you 5% in trading fees. I've accumulated over ten of them. However, I have to manually select the coupon to use it, so I forgot to select it, and I wasted one.
Dear Valued Client, Please be advised that the EBC platform does not issue any “spread discount coupons.” Could you kindly confirm whether your account was opened through our official website? Alternatively, you may send the registration website link of your account to our customer service email, so that we can verify and assist you accordingly.
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The platform issues a "spread discount coupon" weekly, saving you 5% in trading fees. I've accumulated over ten of them. However, I have to manually select the coupon to use it, so I forgot to select it, and I wasted one.
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來自EBC的官方回復
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