Cleano Imex made an event in 27th October 2025, with 100% deposit rebate in conjunction of its 5th Anniversary with a catch, claiming that withdrawals from the app's account until 7th November 2025 is prohibited to deter repeated withdrawals and deposition of funds to exploit the rebate bonus. On 3rd November 2025 users faced Network Error issues whereby the app was unable to connect to the server and cleanoimex.com were down ever since. 1024 traders who were actively trading on the fake charts FPX350 & FCUUSDT were left hanging in the WhatsApp group, mostly felt suspicious and others were at lost in their minds.