Seconds after my account was liquidated, the discrepancy immediately returned to about 1 USD. FOREX.com stooped so low as to cheat me out of a mere 161 USD. Everyone should steer clear of FOREX.com to avoid significant losses.

I, the account holder with Jia Sheng platform account number 24785088, withdrew $1800 USD in July 2022, which was deposited into my bank account as 12,030 RMB. The remitter is Wang Tiemin! In November 2023, my withdrawal bank card was suddenly frozen by judicial authorities. After inquiring, it was determined that the funds were deemed "gambling-related funds". I actively cooperated with the relevant authorities and provided related documents twice. However, after one year of freezing, in December 2024, the funds were forcibly confiscated according to the court's ruling. Subsequently, I repeatedly explained the situation to Jia Sheng platform through email, WeChat, and phone calls. I submitted the explanation from the public security agency, the court's judgment, and other documents requested by the platform. However, the customer service response was always "the documents have been submitted and feedback has been given to the relevant department, please be patient". Now, five months have passed and there has been no substantial progress or response! Ironically and frustratingly, four funds with the same situation involving another unknown small platform were properly resolved within less than a month after submitting the documents! In comparison, Jia Sheng, as a so-called global well-established forex platform, has shown evasiveness, indifference, and lack of responsibility towards its customers regarding this single problematic fund! Such attitude and behavior are disheartening! How much more can one endure? Jia Sheng is still promoting itself on Douyin and other media outlets in mainland China, attracting more uninformed investors. Its true nature is despicable! Its *heart deserves condemnation! I hope to use this complaint platform to contact and urge Jia Sheng platform to effectively address my demands and provide a reasonable explanation and compensation solution. At the same time, I hope that vulnerable investors who see this exposure will open their eyes, choose platforms cautiously, and prevent my situation from becoming theirs! Hard-earned money should be cherished!

This is my 5th withdrawal from FOREX.com , but all the time it takes about 72 hours before I receive my money in my bank account, honestly it is fustrating. They should improve on this aspect.

The experience is good, fast withdrawal, no slippage

I am overwhelmed by the efficiency of the operation of the website.

I've been asked to deposit funds, but now I often can't log in to MT4.

I've been using FOREX.com mainly for its diverse market options and strong regulatory framework. It's comforting to know they're overseen by top-tier regulators. But, diving into their trading platforms was a bit daunting at first—definitely a steep learning curve there. Also, there have been moments when I needed quicker responses from support. It's a dependable platform for sure, but a bit more simplicity and speedier service would make a big difference.

I've been using this broker mainly for its diverse market options and strong regulatory framework. It's comforting to know they're overseen by top-tier regulators. But, diving into their trading platforms was a bit daunting at first—definitely a steep learning curve there. Also, there have been moments when I needed quicker responses from support. It's a dependable platform for sure, but a bit more simplicity and speedier service would make a big difference.

This person asked me to put into her platform what was profitable, in which after the profits she asked me that I had to invest more money to be able to withdraw my profit in which I deposited and she asked me for another amount of currency exchange which broker needed To be able to deposit I had to make a deposit of 1250 bolivianos so that they could deposit me according to when I deposited the first one, they told me that I could withdraw it for 710 bolivianos in which it did not happen and then they asked me for 1250 bolivianos and so far nothing

I can't withdraw money. Please tell me. How can I retrieve it?

I had multiple questions about using the VPS and an EA. I was afraid of having a challenge getting things resolved on chat, but I was connected within 30 seconds to an amazing support person named Justin. In just a few minutes, Justin had answered all my questions completely and had provided all the information I needed. The only downside is that now I'm spoiled and I'll expect such good support whenever I use chat with other businesses. Justin set the bar high -- it will be hard to top this!

The slippage is serious. In T'M5, the trading line drifts and the market is stuck. The APP is difficult to use and the website cannot be opened. For example, the gold spread is dozens of pips higher.