Withdrawals are usually processed within 24 hours, whether they are slow or fast. The ETHUSDC trading pair experiences chart freezes every Saturday evening. If you trade before the freeze, there won't be any issues. However, if you rely on making a profit during the freeze and place Sell Stop / Buy Stop orders, you won't be able to withdraw funds. Support responses can be fast or slow, but mostly there is no rush for me, so I don't have any issues. In my experience, withdrawals are relatively slow, which is okay for me. It seems like my Google account has been hacked before, and I tend to save all my passwords in my Google account, which resulted in unauthorized withdrawals without my knowledge. When I returned to trade, I noticed that there was no money left in my account, so I was able to cancel the withdrawal in time. If the system allowed withdrawals within 15 minutes, my account would have been emptied. Therefore, it seems that delayed withdrawals are safer. Because if the person making the withdrawal is not us but a criminal, we can still cancel it in time. As for trading personally, there are fees and swap costs, but they are not significant. The charts run smoothly for every trading pair. I recommend looking into the details of each trading pair. Some people find trading Hangseng very easy, so be careful not to make mistakes. I suggest everyone study the returns of each trading pair carefully. It's better to ask support before making any decisions. I have been using this broker as my main one for 2 years and have never encountered any issues.