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Amount resolved within one month(USD)

$349,267

Number of People Resolved

15198

ThinkMarkets – Unable to Withdraw
Hello FPA members, I am raising a serious issue with ThinkMarkets, a CFD brokerage regulated under FCA (UK), ASIC (Australia), CySEC (Cyprus), Withdrawal Request ID: 12D82 Method: Crypto Date Submitted: 15/08/2025 at 08:56 Status: Still pending after more than 5 days Here are the key issues: I provided all requested recordings, yet the withdrawal remains unprocessed. Whenever I contact support via live chat, I’m told the issue has been “forwarded to finance.” The finance team is completely unresponsive – I have sent countless emails to finance@thinkmarkets.com and received no reply. My account manager (Rivash Gudar) is also not communicating with me at all. This is not even about profits – my capital is not being addressed. This lack of transparency and refusal to process withdrawals raises serious compliance concerns under FCA client money rules (CASS) and equivalent obligations with ASIC, CySEC.
  • Broker

    ThinkMarkets

  • Exposure Type

    Unable to Withdraw

Ghana

08-20

Ghana

08-20

kudotrade keeps taking me out
My account balance dropped sharply, not because of my strategy, but because of execution failures outside my control. A trade that should have closed in profit was instead hit with severe slippage, flipping it into a loss
  • Broker

    Kudotrade

  • Exposure Type

    Severe Slippage

Croatia

08-19

Croatia

08-19

Despite claiming tight
Despite claiming tight spreads, hidden markups and slippage have cost me heavily over time Stop-loss orders were triggered far beyond my set levels, resulting in unnecessary losses that shouldn’t happen with a fair broker
  • Broker

    Kudotrade

  • Exposure Type

    Severe Slippage

Croatia

08-19

Croatia

08-19

The take-profit setting is useless
Brothers, you must choose the platform carefully. This platform is really not good. I clearly set a profit target of 3359, but when it reached 3359.84, I didn’t make any profit. In the blink of an eye, it reached 3358, so I had to close the position manually.
  • Broker

    Ultima Markets

  • Exposure Type

    Others

India

08-19

India

08-19

This platform is deceiving
This platform is deceiving its customers. Damn! I deposited $5,000, the bank debited the funds, but the platform hasn't credited my account yet! Customer service insisted it was a 'payment failure' and asked me to pay again. Three days later, I checked my bank statements and found two $5,000 withdrawals! After half a month of accountability, they only refunded one. What a rip-off broker!
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Cambodia

08-19

Cambodia

08-19

My Ultimamarkets MT4
My Ultimamarkets MT4 account number is 874267. This broker scammed me out of $300. I traded normally, deposited $801, and made a profit of $300. They took my principal and profits and didn't give me a penny. Please mark this broker as a scam. Is this a scammer or a repeat offender?
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Philippines

08-19

Philippines

08-19

Don't use this broker!!! They
Don't use this broker!!! They advertise low spreads, but in reality, once you've made a profit, they'll restrict your account at any time. This is a rubbish broker, don't choose this platform.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

East Timor

08-19

East Timor

08-19

This is outrageous. They
This is outrageous. They manipulated the charts. I placed a short order on crude oil at 79.50, and the 4-hour chart showed a long upper shadow. Five minutes later, when I refreshed the chart, the upper shadow had disappeared! I lost $680. I took screenshots and questioned customer service, but they didn't respond. They were deliberately doing this. I'm sure I'll never work with this broker again.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Singapore

08-19

Singapore

08-19

Everyone should read
Everyone should read this honest review to expose this platform's practices. I've been trading with UltimaMarkets for six months, but just last week, my account was downgraded and blackmailed. Customer service said they were going to reduce my leverage from 1:500 to 1:100! My margin gap on my existing short GBP position widened immediately, forcing me to deposit $1,000 to cover my position. I will never trust this broker again. They have absolutely no integrity.
  • Broker

    Ultima Markets

  • Exposure Type

    Others

Cambodia

08-19

Cambodia

08-19

They actually tampered
They actually tampered with historical order records? This is the first time I've encountered such a shameless trader. Last Friday, I had a stop-loss of 79.80 on my crude oil short position, but after the margin call, I checked the record and it showed "no stop-loss." I contacted customer service to request the original log, and they sent me a screenshot saying "user not set"—I still have a screen recording of the order with a stop-loss on my phone. You guys are tampering with orders at will in the backend, using fake orders to deceive people. Don't trust them.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Singapore

08-19

Singapore

08-19

Trading with UltimaMarkets.
Trading with UltimaMarkets. Automated trading interferes with my account and causes a liquidation. It's abhorrent. I'd been running a gold EA strategy with consistent profits for three months, but last week, the platform suddenly updated its system, causing my EA to repeat orders 11 times per second! In just eight minutes, my account went from a 20% profit to a liquidation, resulting in a $3,800 loss! It was all my money stolen. It's best to choose a reliable broker.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Cambodia

08-19

Cambodia

08-19

My trading log shows
My trading log shows 32 instances where the platform executed at a worse price than requested—sometimes by over 10 pips. The total cost of these manipulations? Over $400 in losses that had nothing to do with my strategy’s performance
  • Broker

    FIBO Group

  • Exposure Type

    Severe Slippage

Belgium

08-19

Belgium

08-19

UltimaMarkets exploited
UltimaMarkets exploited VIP data delays to defraud me. Upgrading to Platinum VIP for $2,000 a year promised "priority market access with zero delays." However, when the CPI data was released, my terminal received it 8 seconds later than free users! I watched gold plummet $30 but was unable to close my position. Customer service used the excuse of "server load balancing"—so VIP privileges mean paying a premium for inferior service? It's a lie. Don't fall for it. It's garbage.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Singapore

08-19

Singapore

08-19

This is a trap, a double-whammy
This is a trap, a double-whammy of copying and slippage. I subscribed to a signal account, TRX209, and set a take-profit point on my main account at 1.0850. My copy order was executed at 1.0823, a 27-point slippage that wiped out my profits. Even worse—my main account showed the trade time as 09:30:03, but my order was executed at 09:30:15. Never use UltimaMarkets as your broker.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Philippines

08-19

Philippines

08-19

I'm using this as a practical
I'm using this as a practical lesson: small-time users must avoid this broker. They have exploitative USDT withdrawal rates. I withdrew $800 and was forced to use USDT. Customer service lied, claiming 'bank card channel maintenance,' even though I could have used it that day. However, at a 1:7.2 USDT conversion rate, the actual USDT value of $720 received was $73 less than I should have received! On the same day, I withdrew the same amount on a competing platform and only received a $2 deduction. Are you trying to rip off even small-time users?!
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Singapore

08-19

Singapore

08-19

This is outrageous! I
This is outrageous! I absolutely must report this. My pre-placed Nasdaq short position was inoperable for 15 minutes immediately after the CPI data was released due to an MT5 disconnection. Upon reconnection, the market surged 300 points, triggering a forced liquidation. I lost $3,800. Customer service even used the excuse of "force majeure due to server overload"! This is a complete scam! Everyone, avoid this broker.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

India

08-19

India

08-19

Everyone, beware! This
Everyone, beware! This platform's bonus rollover trap locks up your principal. Don't be fooled. When you deposited, you were fooled into thinking you could use the 50% bonus freely. Once $5,000 arrived, you discovered the fine print required a 30x rollover before you could withdraw your profits. Disabling hedging led to FIFO liquidations on locked positions. I finally reached 28,000 lots, only to be liquidated by the non-farm payroll figures. Not only did I not receive the bonus, but I lost 3,000 yuan in principal. Too bad.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Cambodia

08-19

Cambodia

08-19

This platform must be
This platform must be exposed and stopped from scamming people. My $5,200 profit withdrawal was stuck for 14 days. Customer service first requested three months of utility bills and internet IP verification, then said it needed to be reviewed by the security department. Finally, they sent an email accusing my Martingale strategy of violating clause 3.12 of the terms and conditions and refused to pay! When I opened the account, my account manager personally stated that EA trading was permitted, but now that I'm profitable, they're turning their back on me and deducting my funds? Stay away from this scam and choose a reputable platform.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

East Timor

08-19

East Timor

08-19

Avoid this broker! They're
Avoid this broker! They're a scammer. Their stop-loss orders were forced to close due to the spread. I placed a stop-loss order at 1845 on gold overnight after the non-farm payroll data was released, and the quote froze for 12 seconds. After it recovered, it was forced to close at 1867! I was comparing three platforms at the time, and the highest volatility was only 1853. Customer service blamed it on a "liquidity provider pricing gap" and refused to provide execution records. They forced me to pay $2,200 with a 22-point slippage—it turns out their "risk control" system is designed to exploit stop-loss orders and exploit the spread. Avoid this broker.
  • Broker

    Ultima Markets

  • Exposure Type

    Severe Slippage

Philippines

08-19

Philippines

08-19

Unfair and Unpredictable Execution
From my own trading experience, the slippage on JustMarkets has been far more severe than I expected. On multiple trades, I placed orders at a certain price, only to see the execution slip by a large margin—even when market conditions were relatively stable. This has turned potentially profitable trades into break-even or even losing ones, which is extremely frustrating. What troubles me the most is that this slippage isn’t just during major news events or high volatility; it sometimes occurs during normal trading hours without any clear reason. Over time, this has made me lose confidence in their execution quality and hesitate to trade during key market moments.
  • Broker

    JustMarkets

  • Exposure Type

    Severe Slippage

Thailand

08-19

Thailand

08-19

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount resolved within one month(USD)

$349,267

Number of People Resolved

15198

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