Global Broker Regulation Inquiry App
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Amount Resolved (Past 30 Days)(USD)

$1,395,579

Resolved Cases

15532

Amount Resolved (Past 30 Days)(USD)

$1,395,579

Resolved Cases

15532

FX1629056877
Within 1 year

Resolved

I'm unable to withdraw the profit in my account.

I'm unable to withdraw the profit in my account. Initially, the platform promised to pay, but later the account manager said they wouldn't, only giving back a small portion of the principal. I had been trading on the platform for six months. Later, due to the situation in Iran, I went long on oil, and when oil prices opened higher, my account was profitable, but the platform didn't allow me to withdraw my funds.

Mediating Parties

VT MarketsVT Markets

Resolved
Settlement Amount $31,371(USD)

Hong Kong

06-05

太极图
Within 1 year

Resolved

Illegal deduction of legitimate profits

The TMGM platform illegally deducted $75,492.3 from legitimate profits.

Mediating Parties

TMGMTMGM

Resolved
Settlement Amount $754,923(USD)

Hong Kong

06-05

华22524
6-10 years

Resolved

The platform crashed and wiped out my account, which is a total rip-off.

This platform has been terrible lately. They don't allow withdrawals when you're making profits, they deliberately disconnect when you have a large position, and they intentionally max out your account after you've already suffered losses.

Mediating Parties

ExnessExness

Resolved
Settlement Amount $222(USD)

Hong Kong

06-05

叁拾陆
Within 1 year

Resolved

MEGA FUSION is a scam, don't believe it. They won't let customers withdraw their profits and even deduct commissions from their agents.

Stay away from the pig butchering scam. They can disable your account as long as they want.

Mediating Parties

MEGA FUSIONMEGA FUSION

Resolved
Settlement Amount $40,000(USD)

Hong Kong

06-05

螃蟹君8942
3-5 years

Resolved

They refused to allow a $50,000 withdrawal and altered transaction records and account balances.

On the morning of April 13th, I deposited $25,000 and went long on 10.1 lots of WTIBTC and 0.1 lots of XABTT. I made a profit of over $66,000, but the platform refused my $50,000 withdrawal and wiped out all my profits from the 10.1 lots of WTIBTC, causing my account to lose over $5,100. When I contacted the customer service, they claimed I abused the negative equity protection, but I proactively closed my positions and there was no malicious liquidation or abuse of negative equity protection. Please return my principal and profits, for which I will be extremely grateful.

Mediating Parties

NCENCE

Resolved
Settlement Amount $91,000(USD)

Hong Kong

06-05

551854
1-2 years

Resolved

My account was deleted without reason, and withdrawal was prohibited.

Multiple attempts to contact customer service have been unsuccessful, and the issue remains unresolved. My account has been deactivated. No replies have been received to emails.

Mediating Parties

TMGMTMGM

Resolved
Settlement Amount $14,000(USD)

Hong Kong

06-05

FX1407776561
Within 1 year

Resolved

The platform maliciously deleted my account.

The platform maliciously deleted my account, causing it to suddenly log out and become inaccessible during trading, displaying as an invalid account. This remained unresolved for several days, ultimately leading to a margin call and a loss of $6,000. The platform hasn't processed the issue, and the account manager hasn't responded to my messages.

Mediating Parties

BlueberryBlueberry

Resolved
Settlement Amount $5,300(USD)

Hong Kong

06-05

FX3813401609
Within 1 year

Resolved

MEGA FUSION is not allowing withdrawals from my profitable account.

MEGA FUSION sent me an email saying I violated trading rules and withheld my fund ($1,119.71/USD). They are not allowing me to withdraw my profits, but I need to withdraw.

Mediating Parties

MEGA FUSIONMEGA FUSION

Resolved
Settlement Amount $1,200(USD)

Hong Kong

06-05

落櫻
3-5 years

Resolved

Unable to withdraw, it's a fake platform! Unable to upload photos!

Unable to withdraw, it's a fake platform! Unable to upload photos! Moreover, withdrawals are simply returned to the original payment method commonly.

Mediating Parties

FXTMFXTM

Resolved
Settlement Amount $2,164(USD)

Hong Kong

06-05

FX3075011292
1-2 years

Resolved

Condemnation Article of Exposure of FxPro Platform Scam

Condemnation Article of Exposure of FxPro Platform Scam. Today I must stand up and expose this unscrupulous platform—FxPro—to warn all traders not to be fooled by their promotions! I truly didn't expect that a platform that seemed relatively legitimate could act in ways even more disgusting than scam platforms! Here's what happened: I painstakingly recruited friends, only to have all my rewards swallowed up. A while ago, I saw FxPro's referral program, saying you'd get a $50 reward for each friend you referred who registered to trade. Thinking it must be a legitimate promotion, I diligently recruited 18 friends who traded. Twelve of them met the requirements, and I was waiting for my rewards to arrive when I suddenly received a notification from the platform telling me: "You violated the rules, so all your rewards have been canceled!" I was stunned. I asked them: "What did I do wrong? Give me a reason?" They simply replied: "We received information that you were arbitrageuring." That's it? Without any evidence, without any details, not even explaining how I arbitrage, they just canceled all my rewards based on a simple "information we received"? Even the new friends I referred afterward told me, "It's useless, it doesn't count!" So, you ran this event just to trick us users into recruiting and increasing your registration numbers? Once we've recruited everyone, you just use "arbitrage" as an excuse to swallow all the promised rewards? Are we users just free tools for you to recruit new users? Used and then discarded? This has a history: arbitrary overnight interest deductions and then denial. Actually, I noticed something was wrong with this platform before. Users discovered that their platform's overnight interest rate for crude oil was ten times higher than other platforms! When we confronted them, they stubbornly claimed, "There's no overnight interest for crude oil futures"? Then what about the money that was inexplicably deducted from our accounts? Did FxPro pocket it? How can they be so brazen about arbitrarily deducting fees? A warning to all traders: Don't believe anything from this platform! FxPro, you are truly disgusting! When you're running promotions, you treat your users like royalty. But once they've recruited others for you, then you would harvest them. You cancelled all the promised rewards with some fabricated charge, without even an explanation! Would you dare put your money in such a dishonest platform? Today they can easily take your promotional rewards, tomorrow they can easily deduct your trading capital, and the day after they can find some excuse to prevent you from withdrawing your funds! To all traders reading this, take my advice: stay away from FxPro. Don't believe any of their promotions. Don't be tricked into recruiting others. Don't end up like me, working hard for nothing only to be made a fool of! I hope all traders can open their eyes and stay away from this unscrupulous platform. Don't let your hard-earned money be swindled by them!

Mediating Parties

FxProFxPro

Resolved
Settlement Amount $50,000(USD)

Hong Kong

06-05

FX2312365729
1-2 years

Resolved

Scam Platform

It's really unlucky to run into this kind of fraudulent platform. They donpay out profits, even after just a few days. The platform clearly can't afd to lose. They're even planning to deduct a portion of your principal, reardless of how you place your orders. They'll just accuse you of violating some rule orregulation. Nomater how much money you make, they won't give youu your profits. They might even deduct your principal. Everyone, be careful.

Mediating Parties

MEGA FUSIONMEGA FUSION

Resolved
Settlement Amount $200(USD)

Hong Kong

06-05

FX3447438511
Within 1 year

Resolved

I could withdraw using USDT before, but now it's directly restricted.

I could withdraw using USDT before, but now it's directly restricted.

Mediating Parties

TMGMTMGM

Resolved
Settlement Amount $100(USD)

Hong Kong

06-05

FX2685792045
1-2 years

Resolved

On March 30, 2026, CWG Markets experienced severe slippage, resulting in a 50% margin call and causing me to lose a significant amount of money.

On March 30, 2026, CWG Markets experienced severe slippage, resulting in a 50% margin call and causing me to lose a significant amount of money.

Mediating Parties

CWG MarketsCWG Markets

Resolved
Settlement Amount $2,000(USD)

Hong Kong

06-05

晴5138
6-10 years

Resolved

The chart was stuck for 10 minutes, and the solution was evaded without any explanation.

My TMGM trading account is 527713, and my first deposit was made on September 21, 2020. I am a long-term client. Over the past seven years, our cooperation has been excellent, with no unpleasant incidents. However, on March 23, 2026, the platform suddenly froze for 10 minutes, preventing me from closing my profitable trades. I immediately took screenshots and videos and emailed them to the platform. The platform replied that I should wait 3-5 days, which I did. After 5 days without a response, they contacted me again and asked me to wait another 2 days, claiming they had reported it to their superiors for expedited processing, which I believed. As of today, 11 business days have passed, and the platform is still telling me to wait for a reply, saying they will expedite the process. The platform's repeated delays and breach of trust have left me extremely disappointed. Even though I'm a long-time TMGM trader, they to choose to evade responsibility and break faith in the face of such an obvious error shows a complete lack of integrity and credibility. I ask the platform: 1. Where is your oversight? How do you guarantee the safety of your clients' funds? 2. Where is your integrity? The initial response was a 3-5 day resolution, but 11 days have passed and the issue remains unresolved, with the message stating "expedited processing." 3. Why did the freeze occur? Faced with the video evidence, do you acknowledge the freeze? 4. How will you guarantee the client's legitimate demands? Given the freeze that affected orders the client was already profiting from, is the client's request to delete these three orders reasonable?

Mediating Parties

TMGMTMGM

Resolved
Settlement Amount $3,220(USD)

Hong Kong

06-05

你是小居吗
Within 1 year

Resolved

The overnight fee is too high, and it's charged from both sides.

The overnight fee is too high, and it's charged from both ends. According to the properties, it's 1.76 * 88 * 3 = 464.64 JPY, which is approximately 464.64 / 160 = 2.904 USD. The actual charge was 196.85 USD.

Mediating Parties

FXTMFXTM

Resolved
Settlement Amount $196(USD)

Hong Kong

06-05

FX2003244022
Within 1 year

Resolved

After making a profit, all the profits were deducted from my account, and I still cannot withdraw my funds normally.

After making a profit, all the profits were deducted from my account, and I still cannot withdraw my funds normally. Since last Monday when they deducted my profits for no reason, I haven't been able to withdraw my principal.

Mediating Parties

ETO MarketsETO Markets

Resolved
Settlement Amount $400(USD)

Hong Kong

06-05

FX9690414112
Within 1 year

Resolved

The chart wasn't updating in real time and froze for over half an hour, causing me to lose more than thirty US dollars on my order. I've been communicating with customer service for several days but haven't been able to resolve the issue.

The chart wasn't updating in real time and froze for over half an hour, causing me to lose more than thirty US dollars on my order. I've been communicating with customer service for several days but haven't been able to resolve the issue.

Mediating Parties

BlueberryBlueberry

Resolved
Settlement Amount $39(USD)

Hong Kong

06-05

霍稀泥
1-2 years

Resolved

Maliciously freezing accounts and deducting money, only allowying losses, not profits

I've been trading on this platform for a long time , and I've brought in many clients. All my trading has been normal. When I lost money before, it was fine. But now, when I just started to make a little profit, they freezed my account with a cause of violation of trading rules. There's still $6350 in my account, but they only allowed me to withdraw $600. A!! the conimissions I've already transferred to clients have been deducted from my personal account. My withdrawal application has been delayed for over a month and not succeed yet. I can only get the same email when I contact the customer service.

Mediating Parties

INFINOXINFINOX

Resolved
Settlement Amount $6,350(USD)

Hong Kong

06-05

交易员小小
Within 1 year

Resolved

CXM a serious scam platform because it freezes candlestick chart and suspendS accounts and backend without any reason.

I opened an account with CXM in 2024 and deposited over US$200,000 altogether. On March 22, 2026, CXM suspended my account and backend system under the pretext of "delayed arbitrage" and refused to allow me to withdraw ! I demand that CXM immediately return my principal and profits and cease its fraudulent activities. I urge all investors to be vigilant and not fall for this scam!

Mediating Parties

CXMCXM

Resolved
Settlement Amount $114,800(USD)

Hong Kong

06-05

FX4217279146
Within 1 year

Resolved

They're blocking my withdrawals and deducting my profits.

They're blocking my withdrawals and deducting my profits.

Mediating Parties

BlueberryBlueberry

Resolved
Settlement Amount $6,000(USD)

Hong Kong

06-05

Amount Resolved (Past 30 Days)(USD)

$1,395,579

Total Amount Resolved

$70,251,083(USD)

Resolved Cases

15,532

Processing Speed(day/case)

42

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