Rights Protection Center

Tako5425

Within 1 year

I met GVD Markets at a forex expo in Dubai and opened an account after completing full KYC. When I submitted a withdrawal request, they delayed it for over two weeks and suddenly asked for a Dubai bank account, address proof, and a new KYC video — even though I had already passed verification. I followed all their unreasonable demands. After 19 days, they claimed I made “irregular trades,” closed my account, and said I could only withdraw my principal. I agreed just to get my money back — but then I was locked out of my account completely. No response from support, emails, or the broker. My funds are gone. GVD Markets is a pig-butchering scam platform. They lure victims through expos, wait until funds are deposited, then freeze accounts and disappear. Stay away from GVD Markets! This is not a trustworthy broker — it’s a well-organized fraud.

FX3933525094

Within 1 year

2025.08.04 17:01:37 Short-sold USD/JPY at price 147.055, stop-loss set at 147.300. 2025.08.04 21:05:46 The price did not reach the stop-loss level, yet the platform forcibly triggered the stop-loss. Request the platform to provide a reasonable explanation and compensate for the losses.

nampl02 tulatarn

Within 1 year

I was denied a withdrawal by XM and all the profits I traded were seized. They accused me of violating the rules and closed my trading account, wiping out my profits. I have evidence that I did not violate XM's rules, and I have contacted the service center to ask the customer service officer how I violated the rules. I need proof of how I broke the rules, and I want XM to return my profits because I have invested and traded for many years and have never encountered such an incident.

FX2064247250

Within 1 year

Unable to withdraw after winning, customer service plays dumb and refuses to resolve the issue, directly deducting the money from my account.

FX2064247250

Within 1 year

Unable to withdraw after winning, customer service plays dumb and refuses to resolve the issue, directly deducting the money from my account.

FX2064247250

Within 1 year

Unable to withdraw after winning, customer service plays dumb and refuses to resolve the issue, directly deducting the money from my account.

FX2064247250

Within 1 year

Unable to withdraw after winning, customer service plays dumb and refuses to resolve the issue, directly deducting the money from my account.

太阳花 ～～

6-10 years

This is terrible. The spread between the buy and sell prices is way too big. I lost 2% immediately after placing the order. And they call themselves a major company? Seriously... Their behavior is just shameless!

Taku_119

Within 1 year

On June 9, 2025, I deposited $3,000 into the TMGM platform and used copy trading. Subsequently, on June 27, my backend account was completely and temporarily frozen, and it still hasn’t been restored to this day!! I had inquired before, and the platform allows EA trading and other copy trading strategies, so the freeze was completely baffling. Fine, since it’s frozen, then solve the problem. At first, I sent countless emails to the platform, but no one responded. Customer service also said it was the risk control department’s responsibility—endless buck-passing. After waiting half a month, I finally received an email asking me to upload government-certified documents. Fine, I uploaded them (ID card, household register, passport). Then it was more waiting—snail-like efficiency, another week or half a month. They said they needed notarized copies of government-certified documents. Aren’t these documents enough proof? Will your platform compensate for the cost, time, and effort of getting notarized copies? They said to contact them immediately if there were questions, but no one responded when I did. Such a large brokerage—I really don’t understand why they’re pulling this stunt. What good does it do besides losing clients and creating bad PR for themselves?? Everyone, be cautious with deposits!!

FX3659083772

Within 1 year

Applied for withdrawal on July 21st, and as of 12:00 PM on July 24th, the funds still have not arrived. It's been four days.

KevinWong94921

3-5 years

Withdrawal stuck, funds not credited for a long time after deduction, nor returned to the original transaction account.

FX2370555410

3-5 years

The overnight financing fee for 1 lot of European and American stocks will reach 0.35. A fee of $35 will be charged per lot.

FX1657392172

Within 1 year

The first deposit was 555u, lost it all. The second deposit was 1540u, grew to over 2800u, but couldn't withdraw.

FX3520508418

3-5 years

On August 14, 2025, at 10:00 PM, I deposited 3,000 RMB via UnionPay transfer. The order number for the deposit into the XM platform is 79107275. During the transfer process, I also included the order number in the remarks section. My MT5 trading account number is 68736317. As of today, August 18, the deposited amount has not been credited to my account, nor has the money been refunded to me. Over the past few days, I have contacted XM platform's customer service three times, including sending emails, but the only response I received was to 'wait patiently.' When asked when the issue would be resolved, the customer service representatives could not provide a definite timeframe. Overall, it feels like they are stalling. In the past, such matters were resolved within 24 hours with clear responses, but now there is no clear answer or explanation—just repeated requests to 'wait patiently' without actually addressing the problem. Pictures speak louder than words...

FX4217108202

Within 1 year

Exness is a shady platform. Deposits don't get credited, they don't handle issues, and the slippage is extremely severe. Everyone must be careful with this shady platform.

FX2064566671

Within 1 year

At 00:27, I opened a 2.5-lot short position on a micro account and went straight to sleep. At 02:30, I woke up to find 32 dense 8-lot short positions opened, resulting in a margin call. Despite having no funds (no money), attempts to open positions continued. It's utterly disgusting. The customer service tried to argue that I did it myself. At 00:27, I opened 2.5 lots and immediately fell asleep—how could dense positions be opened between 01:04 and 01:10? When I checked the logs at 02:30, only the 2.5-lot opening had local records; the rest weren’t my doing. Please help recover my losses—this is a vile, shameless scam by ex. Others had warned about ex automatically opening positions during sleep, causing huge losses, but I didn’t believe it until it happened to me. Yesterday, someone reported ex system glitches charging swap fees, and today they targeted micro accounts. The IP change might be from using a VPN to log into ex’s official site to file a complaint after the margin call. Please uphold justice.

刘永武

Within 1 year

black platform

FX3019988494

Within 1 year

They arbitrarily closed my account, I can't log in, there are still funds left that they haven't refunded me. They continue to obstruct and find all sorts of reasons and excuses.

FX1590121197

1-2 years

I had an account with Exness and submitted all the required documents, including a video verification as requested. After making profits from my trades, I tried to withdraw my funds, but my request was rejected without any clear explanation. I contacted customer support multiple times, but the responses were vague and inconsistent. Every time, they gave me a different excuse, even though I fully complied with all of their verification requirements. It’s clear that Exness is blocking withdrawals once you start making profits, which is unacceptable and dishonest behavior. I strongly advise all traders to avoid this broker. They may appear regulated, but they do not respect client funds or transparency. I am in the process of filing a formal complaint with regulatory authorities.

五十三

3-5 years

Can I withdraw profits if the broker changes my winning trades?