Rights Protection Center

健力宝11

3-5 years

XM, a well-known foreign exchange platform, maliciously deducts money from customers in the background. The situation is like this: I recently wanted to trade natural gas, and then I saw that their platform did not charge storage fees, so I thought it was a type of futures. Then I traded on their platform. Later, I found that my money didn't match. Then I saw deduction records in the background, which were not my withdrawal records. I asked customer service, and they said something about adjusting things. I asked why the natural gas commodity showed as 0. Then I noticed that the storage fee item on my trading order showed as 0. If there were storage fees, it should have been deducted in the storage fee column, and I could have discovered it in advance. Now, they deducted from the background, and I only noticed after more than 900 deductions. It's really intentionally erasing customers' money. I now demand compensation from them. They still haven't compensated. They say I didn't see it. But it clearly shows as 0. Isn't it the platform's responsibility? So, is my request unreasonable?

蜗牛63

1-2 years

I deposited money with Ouyi, but it still hasn't arrived. It's been a week already... I've been contacting customer service for confirmation, but no action has been taken. I've provided screenshots of the information and the deposit address... I've also sent emails... but when I ask customer service, they just pass the buck.

FX2799572293

1-2 years

Unable to withdraw funds, no customer service available

粥公子

3-5 years

Intermediary commission is not withdrawable under certain conditions.

大哥9256

3-5 years

"XM Broker: Profit but no withdrawal, where are the rights of investors?" On the stage of financial investment, we entrust our hopes and dreams to seemingly reliable brokerage platforms. However, my personal experience has been like a bucket of cold water, extinguishing all expectations and aspirations. I want to expose XM Broker here and let more people see its true face. I have always been passionate about gold trading. After careful research and analysis, I conducted gold trading on the XM Broker platform. The initial investment and efforts finally paid off, and I successfully made a profit. This should have been a moment worth celebrating, but the nightmare began. When I eagerly applied for a withdrawal, I encountered numerous obstacles. XM Broker initially promised to resolve the issue, giving me a glimmer of hope. However, as time passed, a month went by, and they still did not provide any substantial solutions. Sending WeChat messages for inquiries was like throwing a stone into the sea, with no response at all. This behavior is truly infuriating. As investors, we abide by the rules and take risks, only seeking to increase our wealth under legal and compliant conditions. However, XM Broker has betrayed our trust by refusing to allow withdrawals after we have made profits, seriously infringing on our legal rights. Their inaction has not only caused me significant financial losses but also made me deeply question the entire financial investment industry. Where should our trust be placed? How can our rights be protected? Therefore, I urge all investors to be cautious when choosing brokerage platforms, carefully examining their reputation and regulatory situation. At the same time, I hope that relevant regulatory authorities can strengthen their supervision of the financial market and severely crack down on the illegal behavior of such unscrupulous brokers, creating a fair, just, and transparent investment environment for investors. Let us not let our efforts and trust go to waste. Let us together defend the legitimate rights of investors and expose these unscrupulous brokers.

Zpra

3-5 years

please think first if you want to deposit and trade in Vantage this is the fact that I experienced in this broker. initially I deposited with my account $ 100 and got a profit of $ 25, after a few days of trading suddenly my mt5 account was blocked then I entered the client portal / web it turned out that the web was also blocked for no reason. Every time I contact their chat support, they say my account manager will contact me, but it has been 9 days since all my accounts were blocked, and no one has contacted me. clearly this is a scam I have a lot of evidence and their chat history.. and I will write this review continuously until they return my deposit and no one else they scam

靠谱3152

1-2 years

Initially, they said the refund would take 24-48 hours! Now they're saying it needs about 60 days to verify, asking me to patiently wait! Keep an eye on the email and so on!! Such efficiency is too poor!! Now, they don't even respond to my emails anymore!!!!

FX2486838261

Within 1 year

Hello I am subedar yadav I have open my account in transx market trading account no 779545 and trade with them from 20 days but when I process my withdrawal They don't give me withdrawal yet ant also no reply on mail so kindly block this type of scam broker My total withdrawal 4535.18$ They also no reply or no response when I request for hash id for my transaction they r no reply also so kindly block this broker and save people from this type of scam

FX3060062447

Within 1 year

It has been over a month, still no withdrawal, account trading is prohibited, and the principal is still inside.

FX8475755542

Within 1 year

Place stop loss, execute directly in the air, order numbers 825543845, 825554821

FX3750723271

Within 1 year

I withdrew $97.5 from my account today, withdrew it to Ouyi's wallet, and an error occurred.

FX2444459702

Within 1 year

Apply my withdrawal on 14th May but until today not received yet.

FX2521257041

Within 1 year

I submitted a fund withdrawal request from my trading account for 3 times in 3 separate days but then it has still been returned to the trading account.

FX3473378020

Within 1 year

The black platform intentionally set my position's stop loss low at the opening, even though I had already pre-set the stop-loss point. I demand a refund for my funds!

FX7073506520

1-2 years

I have reported the case to the police and complained to the platform. I hope they can cooperate and recover my losses.

开心32844

3-5 years

From June to August 2024, my account was frozen by the police three times. I requested the platform to handle the situation, but it remains unresolved. The customer service on the website is unreachable, and DBG Markets does not respond to emails. One of the trading accounts involved in the frozen withdrawal cannot be logged into. The freezing entities include Yongding Sub-branch of Zhangjiajie Public Security Bureau, Zhangjiajie Public Security Bureau, and Tanghe Public Security Bureau. The involved funds known so far amount to 35,677 (provided by bank teller). Initially informed in early July, I was told that providing a recording with the police could resolve the issue, followed by needing a police certificate. I have been actively communicating with the police. It has been three weeks since I sent the first proof to DBG Markets. The money laundered by the platform's acceptor has been judicially frozen, and despite making payments to customers during withdrawals, they are slow to resolve issues. What kind of platform is this? Is this platform legitimate? How does it serve its customers? Now, customer service has switched from Chinese to English with "connection cannot be established." Another week passed after feedback on DBG Markets' website with no response until now. I sent files and attachments via a 126 email, and they claimed they couldn't open them. I demand that the platform immediately remove my two freezes recorded at Zhangjiajie Public Security Bureau.

FX4333057382

Within 1 year

AvaTrade doesn't allow a withdrawal of even 1000. The account I used for depositing and withdrawing is the same and it's under my real name, but they insist that the name is incorrect.

KM60228

6-10 years

I operated at the same time. The take profit was triggered. One account made a profit of more than 1,000 US dollars, and the other three accounts lost several thousand US dollars. And the take profit I set was also reached, but it slipped 20 pips. The platform does not have such a take profit price at all.

DORA1349

Within 1 year

I handed my trading account to an investment firm, which maliciously traded my $10,000 account to just $13 overnight. I thought my money would be safe as I didn't provide the back-end password, but I was proven wrong. Despite using TMGM for years without issues, the trust I had in their platform was exploited. The firm drained my account via TMGM's copy trading system or investment management. When I contacted TMGM's customer service, their indifference was shocking. They took no responsibility for the trading results and advised customers to protect their own accounts. Filing a police report was their suggestion if I felt scammed. I share my tragic experience to raise awareness and hope TMGM takes this issue seriously. Everyone should beware of potential scams particularly involving TMGM. Consider managing your own trades to prevent falling victim to malicious trading activities.

FX1944833748

Within 1 year

Trading Account Number:63544474 I open sell positions on NFP news by 04.04.2025 with USD 4091 and i have collected USD 5891. My balance became USD 9982. Shortly after my profits USD 5891 removed and my account blocked! I received an email from XM support team that says i open positions opposite ways with other clients or broker. But this is not true! I trade using my only account and I did not do opposite trades! XM didn't show any solid proof of this and just removed my profits and blocked me! I want my profits back. Please help me WikiFX and solve this issue. This is is really big scam by XM!